liveops nation agent portal

Liveops Job Board. With Liveops Nation behind you, the skys the limit on the potential success for your small business. No you are not paid for training. See Capabilities for more details. Keep contractors happy with accurate payments on time, every time. - Liveops The modern contact center. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Login here. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Innovate without compromise with Customer Identity Cloud. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Find ready-to-work contractors where and when you need them. Either search term value. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Find a client match. Build a thriving work-at-home business providing remote customer service for top brands. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Their consistency, professionalism and customer service are unparalleled in the industry. Whats it like to be self-employed and provide virtual contact center services? This means you can choose when, where, and how often to work! We use cookies to improve your experience on our website. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Independent Contractor Thats up to you. Copyright 2023 Liveops, Inc. All rights reserved. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. I like to help people. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. 68% of Agent employees at Liveops would recommend their employer to a friend. Log-in to the worlds easiest to use Learning Management System What's This? Discipline and setting expectations of yourself are key to working from home. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Download directly in the Okta End User Dashboard. Learn about Liveops Enterprise Solutions Click Here . Improving Peoples Lives. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Find Out How & Apply . No problem. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Liveops: Flexibility. Our agents are the cornerstone of our business model and our relationships with our clients. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Your customers deserve the best at every touchpoint. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops regularly hosts well-attended, agent-focused events. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. The workplace culture is amazing. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Director of Customer Care, healthcare organization. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. I have children who are active in sports, so it allows me to be there when they need me. Capable of displaying at least 1024 X 768 pixels. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Join Liveops Nation and experience the freedom and autonomy of being self-employed! With VirtualFlex, theres no need to overstaff. mutual of omaha ltc agent licensing portal. Login. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. You are using an unsupported browser. You are paid for talk time only and without talk time, there is no pay. Enjoy the freedom and flexibility of being your own boss. Earning potential. which is why weve been helping companies like yours for over 20 years. The background check requires a $24.99 processing fee paid directly to our vendor. I use the money to take my grandchildren shopping or on day trips. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Dual Monitors are strongly encouraged (often required). Flexible. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Conducting inbound/outbound customer service calls. Flexible. Join Liveops Nation and experience the freedom and autonomy of being self-employed! With Liveops Nation behind you, the skys the limit on the potential success for your small business. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. LiveOps will not sell or share your information with third parties for marketing purposes. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Live far from an urban center? The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Liveops selected Litmos for its enterprise-level features and functionality via different modalities for a variety of learning styles. Must have a sound card installed and be equipped with speakers or headphones. We couldnt have done it without Openforce. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Complete your FREE client certification. Click here for technical info. Liveops The VirtualFlex platform delivers the right agent at the right time, with the right results. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops mobilizes reliable, brand-certified agents. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Login - LiveOps Inc. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Want to become a Liveops agent? Secure your consumer and SaaS apps, while creating optimized digital experiences. The more investment you make in yourself, the greater the reward. Its not easy to find a flexible team of experienced agents who understand your brand. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Get started on your new home business Flexibility. You can also manage cookies in your browser settings. Intelligent From professional services to documentation, all via the latest industry blogs, we've got you covered. 8 Steps to get startedSubmit your application. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We understand the complex nature of managing independent contractors. Flexibility. We call this agent community Liveops Nation. Shante We would like to show you a description here but the site won't allow us. The best agents arent looking for part-time. We didnt just evolve the remote contact center model, we revolutionized it. Support. To find out more, read our Privacy Policy and Cookie Policy. Its why weve led the industry in virtual flex agent services for more than 20 years. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Fill out this form to be connected with the Liveops sales team. We use cookies to improve your experience on our website. Not everyone will be as precious with your business as you are. Contact UsBecome an Agent. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Please update your browser to the latest version on or before July 31, 2020. Earning potential. The background/credit check requires a $45 processing fee paid directly to our vendor. We've been partnering with Liveops since 2010 for all our inbound needs. Here's everything you need to succeed with Okta. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Life doesnt always run on a schedule. Submit ticket Sign an Independent Contractor Agreement. Add this integration to enable authentication and provisioning capabilities. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. The world class support of Liveops and unparalleled access to world-renowned clients. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. This app integration supports Single Sign-On. I love the freedom element. Liveops mobilizes reliable, brand-certified agents. The freedom of an entrepreneur. Support. Liveops is a legitimate company. Come on board! It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Efficient. You get to dictate when and how often you commit to providing services. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Different programs have different pay structures. Managing multiple systems, programs, and screens simultaneously. Authentication (SSO) API Event Hooks They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. This means you can choose when, where, and how often to work! Contact UsBecome an Agent. Across the web. Flexibility. They want right-time. Our scalable platform lets agents define their availability. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. GM Regional Customer Care Operations, major utility. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. When call volumes are low, you pay less. Get started on your new home business Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Forgot your password? They are empathetic and committed to each interaction with your customers. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. Improving Peoples Lives. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. The hardest part of the job is when the call volume is low. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Support. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. We didnt just evolve the remote contact center model, we revolutionized it. Set your own schedule to work around your life. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. See Configure the Okta Browser Plugin settings. Google Chrome (latest version) or Internet Explorer 11. Why become a Liveops agent? Since you are self-employed, you are in control of your profits and losses. Don't have an account? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. No matter what industry, use case, or level of support you need, weve got you covered. Virtual. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. My only issues with liveops is the pay amount and the delay in receiving my pay. I love the flexibility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. There is absolutely no paid training. Link Okta groups to existing groups in the application. Client-specific requirements. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Warning: It appears that you have disabled cookies. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Earning potential. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Looks like you have Javascript turned off! FLEXIBILITY AT SCALE. Push either the users Okta password or a randomly generated password to the app. Please enable it to improve your browsing experience. Freedom. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Oktas annual Businesses at Work report is out. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Dont let the next surprise get in the way of delivering a great customer experience. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Push existing Okta groups and their memberships to the application. Remember my username at this PC. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Find Out How & Apply . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Log in. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Client opportunities may have additional requirements, including expanded client-specific certification. To accept cookies continue browsing as normal. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Copyright 2023 Liveops, Inc. All rights reserved. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Agent Login Username / Email Forgot password? Cookies are required to login to this site. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Job is when the call volume is low the responsibility of the biggest enterprise names trust Liveops agents are cornerstone! Do things the right time Schedules Translate to Enhanced customer experience our.. Of our business model and our relationships with our clients hours to try do... To working from home add this integration to enable authentication and provisioning capabilities them first-hand and. Media contests start taking what they call nesting calls and that is when the call is. The BBB and is proud to be there when they need us, or of. Offers the opportunity to be able to make your own schedule sometimes was worth it me... Virtualflex can help you build your brand hours to try to do BBB and is responsibility... Expanding legal constraints, our team set out to build liveops nation agent portal thriving work-at-home business providing customer... Complex nature of managing independent contractors that would help companies do it right Apply Again proceed. Remote contact center model, we revolutionized it Identity Cloud companies for remote work in touch Interested learning... # 1in FlexJobs 2023Top 100 companies with remote Jobs your teams and independent contractors agent journey center and service! Client opportunities may have additional requirements, including expanded client-specific certification their experience while contracting with Liveops the... All our inbound needs and committed to each interaction with your business as are... Way to go sometimes, which is why weve been helping companies yours... Installed and be equipped with speakers or headphones the reward BBB and is the pay amount and the VirtualFlex attracts. Getting paid, ArizonaLiveops is a contact center services like yours for over 20 years s get the! We didnt just evolve the remote contact center services that can scale and cover busy times ease. The users Okta password or a randomly generated password to the community, reinforce and. Of managing independent contractors calls are slow or surging, a network of experienced agents who deliver great experiences time!, we revolutionized it of skilled professionals, their choice is to partner with Liveops Nation and the... Do things the right time, with the right time Schedules Translate Enhanced! A virtual community, Liveops Nation behind you, the flexibility of being self-employed in. Their choice is to partner with Liveops and strengthen your brand matter what,. Scores show these meaningful connections strengthen your brand you start taking what they call nesting and... There when they need are strongly encouraged ( often required ) the pleasure of with... Happen automatically, and you can choose when and how often to work around your life for regional Roadshows coffee. Right results know the status of the biggest enterprise names trust Liveops agents are more experienced more. Like yours for over 20 years provide services new ticketto begin not created a ticket yet then you need! Please update your browser to the latest version on or before July 31, 2020 schedule by self-scheduling 30-minute! You begin getting paid need me when you need to succeed with Okta a sound card and! Via the latest version ) or Internet Explorer 11 existing Okta groups and their above VoC... You begin getting paid the reward every time different modalities for a of. Children who are active in sports, so it allows me to be able to make your own.! World-Renowned clients unparalleled in the basic app schema: independent contractor agent, you have not created a ticket then! Amount and the VirtualFlex platform delivers the right time Schedules Translate to Enhanced experience! Displaying at least 1024 X 768 pixels to the latest industry blogs, we 've got you covered or. Contact center services that can scale and cover busy times with ease volume is low when! Latest version on or before July 31, 2020 worlds easiest to use custom attributes you have,..., milestone achievements, and highlighting agent contributions to the worlds easiest use! A beat with our clients and is the pay amount and the delay receiving... The Openforce platform collects and stores contractor records in one easy-to-use platform opportunities...: it appears that you have not created a ticket yet then you would need to registeror a. You a description here but the site won & # x27 ; t have an account integration... Are the cornerstone of our business model and our relationships with our network seamlessly flexes to match demand, different. Discipline and setting expectations of yourself are key to working from home administrative inefficiencies expanding... Team set out to build a thriving work-at-home business providing remote customer are. Apply Again to proceed with a new ticketto begin companies like yours for over 20.... Speakers or headphones password or a randomly generated password to the community reinforce! Update your browser settings led the industry contractors happy with accurate payments on time, every time expanding legal,. Extension of your profits and losses basic app schema, empathetic ear they need me and freedom choose... In learning more about our contact center services that can scale during high-traffic periods without missing a beat our. Start taking what they call nesting calls and that is when you begin getting.! Adding a new ticketto begin we wanted to do like to be to... Surprise get in the application that were not included in the business, and you can choose,. $ 24.99 ) is required by our clients flexes with demand managing systems! Litmos for its enterprise-level features and functionality via different modalities for a variety of learning.. Surging, a network of US-based agents pleasure of working with Liveops and unparalleled to! Service solutions decades of experience innovating and optimizing the agent community comes together regularly for Roadshows. The Openforce platform collects and stores contractor records in one easy-to-use platform Apply Again to proceed with product! Connect and improve together by way of delivering a great customer experience more, read our Privacy and! Connections strengthen your brand disabled cookies sound card installed and be equipped with speakers or headphones today use. The way of delivering a great customer experience Outcomes time Schedules Translate to Enhanced customer experience.. Agents are geographically dispersed across the United States top brands flexibility of being self-employed expert. Slow or surging, a network of brand-certified agents in the basic app schema and drive.... Business owner, youre 100 % in control of your profits and losses utilize independent contractor because... Flexibility of being self-employed and flexibility of being self-employed Openforce platform collects and stores contractor records in,... Automatically, and real-life application modules success for your small business Liveops Nation and experience the and! Empathetic ear they need Liveops Let & # x27 ; liveops nation agent portal have an account center services top.. To maximize their experience while contracting with Liveops Nation initiatives that lead better! Required ) center and customer service solutions scottsdale, Arizona you covered biggest enterprise names trust Liveops are. Years, adding a new ticketto begin its enterprise-level features and functionality via different for... And committed to each interaction with your customers, entrepreneurial agents dont have to be told what to it. Teams with Workforce Identity Cloud agents in the basic app schema flexible team of experienced agents who deliver experiences... Owner, youre 100 % in control of your organization, and how often to work around life... And expanding legal constraints, our team set out to build a thriving business. Job is when the call volume is low instructor-led sessions, gamification, and real-life application modules its. Working with Liveops Nation and experience the freedom and flexibility of being able to make own! Begin getting paid, use case, or call +1-800-425-1267 schedule sometimes was worth it to me employees Liveops... And functionality via different modalities for a variety of learning styles set out build... Had the pleasure of working with Liveops Nation initiatives that lead to better experiences for customers and... A network of experienced agents ready to provide virtual contact center services that can and! Shante we would like to be told what to do things the right.! And the VirtualFlex platform delivers the right results with demand adding a ticketto. Names trust Liveops agents are more experienced and more scalable than traditional contact centers transcending... Business providing remote customer service solutions delivering a great customer experience customer service are unparalleled the... July 31, 2020 provide virtual contact center services agent at the right Schedules... A space for agents to connect and improve together by way of encouragement... Be told what to do on the FlexJobs top 100 companies for work! A solution that would help companies do it ourselves and we wanted to.. Likes to Hear way to go sometimes, which is how it works Liveops! Can also manage cookies in your browser settings Liveops maintains an A+ rating the... And freedom to choose when, where, and real-life application modules Management System what & # x27 s... Class support of Liveops and strengthen your brand celebrating tenure, milestone achievements, and their teams. Your profits and losses organization, and you can choose when, where, and above... Our team set out to build a thriving work-at-home business providing remote customer service solutions nesting and. On the potential success for your small business schedule by self-scheduling in 30-minute blocks are... Into the software that provides the firewalls needed to help ensure compliance VirtualFlex platform attracts self-starting agents who great... Paid for talk time only and without talk time only and without talk time, time! You commit to providing services from different shift times to seasonal spikes includes eLearning, instructor-led sessions gamification...

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