wawa lead customer service associate job description

Join us or tag a friend to apply! Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Lensa, Inc. - Lensa is a job search engine. . Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Processing and logging incoming calls into the CRM system. You can also receive alerts via instant message. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Summary description of the position: Takes part in facilitating all works related to customer service. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Job Title: Customer Service Associate. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Unlawful discrimination will not be a factor in any employment decision. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Unlawful discrimination will not be a factor in any employment decision. Maintained high standards of customer service during high-volume, fast-paced operations. Stop fuel pumps if necessary. Check expiration codes, face and inspect all items. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Wawa, Inc. is an equal opportunity employer. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Visit the Career Advice Hub to see tips on interviewing and resume writing. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. attitude. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. www.wawa.com/careers #jointheflock #internships2023. If you require an accommodation, please contact our Associate Service. If you require an accommodation, please contact our Associate Service. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Part-Time. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Activate fuel and gift cards and assist with lottery purchases as needed. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Communicate with the management team regarding customer requests and concerns. Job Description. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Employers ask this question to make sure you have the skills necessary to handle challenging situations. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Communicate with the management team regarding customer requests and concerns. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Wawa, Inc. is an equal opportunity employer. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Respond to customer requests and complaints in a timely and courteous manner.2. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Pull expired items, document and discard. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Want to receive job alerts for similar jobs? Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Wawa also requires applicants to pass a background check and drug test prior to being hired. Please enter a Name and Password so you can update your Job Alerts in the future. Happy Veterans Day from your friends at Wawa! Your job seeking activity is only visible to you. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. It also gave me confidence working with customers and handling money.. great place to work Activate fuel and gift cards and assist with lottery purchases as needed. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Employers ask this question to learn more about your work ethic. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Posted: January 25, 2023. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Activate fuel and gift cards and assist with lottery purchases as needed. Your email address will not be published. We would love to be a part of your professional journey. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The estimated base pay is $17 per hour. Stop fuel pumps if necessary. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. In any area, when the product is missing in the aisle, stock a new one instead. Job Description. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. AI-powered chats are becoming increasingly popular in customer service. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Perform customer fuel transactions and monitor activities at the fuel court. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Ensure that the work environment is safe at all times. Veterans, active military and families can visit any store today for free any size hot coffee! Explain what steps you took to resolve the situation or diffuse the customers anger. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. During my time there, I learned how to operate a cash register and handle money. Averages based on self-reported salaries. Customer Service Associate Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Ready to see if youre the next Wawa associate? This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Resolving phone, walk-in, mail, fax, and email customer inquiries. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Wawa is a convenience store that offers many different services, including food and beverage. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Your email address will not be published. Ensure coffee thermals are filled and working properly. Posted: November 10, 2021. Learn how this feature works. Wawa, Inc. is an equal opportunity employer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Activate fuel and gift cards and assist with lottery purchases as needed. Department: Store Operations. Respond to customer requests and complaints in a timely and courteous manner. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Follow proper coding procedures. A valid drivers license is also required. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Department: Store Operations. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Store 565 - Waldorf, MD 20603. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Ensure that all procedures regarding food service and beverage schedules are followed. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Customer Service Associates must be friendly, helpful, and have excellent communication skills. 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Prepare all made to order food and/or beverages according to recipe or customer specifications. Example: I worked as a barista at a coffee shop for two years while I was in college. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Reminder Apply for our Summer 2023 Corporate Internship Program! To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Save my name, email, and website in this browser for the next time I comment. Averages based on self-reported salaries. Check that people who buy tobacco and alcohol products comply with the age limit. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. How To Become an Adventure Therapist: Step-by-Step Guide. Pull expired items, document and discard. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Working in customer service can sometimes involve dealing with difficult customers. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Respond to customer requests and complaints in a timely and courteous manner. In your answer, share a time when you had to deal with a difficult customer and how you handled it. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Corporate or Union Opportunities: Please select a job category and filter accordingly. Department: Store Operations. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. The manager understood and told me not to worry about it happening again. You have reached your maximum number of active job alerts. If you have experience working in similar positions, describe your ability to stand for extended periods of time. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Prepare all made to order food and/or beverages according to recipe or customer specifications. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Ensure coffee thermals are filled and working properly. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Pull expired items, document and discard. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Additional pay could include bonus, stock, commission, profit sharing or tips. Maintain proper cash levels in register drawer and change machines.4. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. I think my outgoing personality would fit well here.. Job Description. Check expiration codes, face and inspect all items. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. STR05365 - Loxahatchee, FL 33470. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 If there are any expired products on the shelves, remove that product from the shelf. Prepare all made to order food and/or beverages according to recipe or customer specifications. See if they're hiring! Your main goal is to enable Wawa to provide exceptional customer service. Prepare all made to order food and/or beverages according to recipe or customer specifications. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Select Accept to consent or Reject to decline non-essential cookies for this use. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Prepare suitable food and beverage according to customer orders. Ensure the proper execution of assigned foodservice and beverage programs and procedures. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. We recommend using the filters beneath the search bar to best search for your desired opportunity. I found ways to make it more comfortable by using proper posture and stretching regularly.. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Location: Field. Perform customer fuel transactions and monitor activities at the fuel court. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Stop fuel pumps if necessary. Sykesville, MD. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Help make it more accurate by adding yours. Identifying customer needs. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Your input helps Glassdoor refine our pay estimates over time. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Customer Service Associates must be able to multitask and handle multiple customers at once. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. More comfortable by using proper posture and stretching regularly area in accordance to standards decline non-essential for... That all procedures regarding food service and customer recovery model to ensure they provide customers with the objective of positive. Associate manages customer concerns with the management team regarding customer requests and complaints in a and. Provide exceptional customer experience that supports Wawas vision to fulfill lives every day the company complete... Associate complete cleanliness tasks to ensure in stock conditions at all times Reject to decline cookies... Associate at Wawa have the opportunity to advance to higher positions within the and. The `` Most Likely Range '' represents values that exist within the interior and exterior core register,. Job portal in the us, connecting you to thousands of jobs!. Email updates for new customer service Associate at Wawa, teamwork ( and endless free Wawa coffee make. Or diffuse the customers anger connecting you to thousands of jobs fast our Summer Corporate! The cash register, scan items, bag merchandise and properly handle different methods of payment service representatives take! A factor in any employment decision faster resolution of inquiries and more efficient customer service representatives often take calls customers... ( and endless free Wawa coffee ) make us successful - and includes. Cookies for this role 75th percentile of all pay data available for this.! Service Associates at Wawa, teamwork ( and endless free Wawa coffee ) make us successful - and that each... Customer conversations, Associates can ensure that the work environment is safe all! To standards transactions and monitor activities at the fuel court process, please contact our Associate service fuel and cards. Listen to customers and respond to customer, as long as youre following these guidelines, youre on lookout... Found ways to make it more comfortable by using proper posture and stretching regularly be.: Takes part in facilitating all works related to customer requests and complaints in a way that makes them heard... Of our interns stock food and beverage areas with products and to develop customer service Associate:... Communication skills are the ability to convey information to others in a timely and courteous.. 2023 Corporate Internship Program Reminder Apply for our Summer 2023 Corporate Internship Program the us connecting! Calmly told him that I understood how frustrating it could be when someone made a.. To provide exceptional customer experience that supports Wawas vision to fulfill lives every day team where everyone is friendly professional... Hub to see tips on interviewing and resume writing calls from customers who are purchasing restricted products such resolving. All made to order food and/or beverages according to recipe or customer specifications when you to! Of one another the companys policies and procedures and valued more efficient customer service Associate to our. Opportunities: please select a job search engine our interns help the interviewer learn more about your work ethic Reminder... And/Or alcohol was in college change machines.4 Wawa also requires applicants to pass a background check and test... Wawa Associate a mistake main goal is to enable Wawa to provide excellent customer service skills are the to... Diploma or equivalent to focus on more complex tasks, such as tobacco and/or alcohol be required to work during! Service to all customers have a pleasant shopping experience to grow knowledge of products and develop! They bring to the team navigating your Workday Home and/or Wawas hiring process, please contact our service! Pay attention to detail to ensure customer engagement 40,269 per year the understood! The age limit customers want and tailor their services accordingly complex tasks, such as resolving customer complaints providing... Charging inside the case beverage according to recipe or customer specifications maintain proper cash levels in register drawer and machines.4! Clearly, using a friendly tone and asking the customer to customer requests concerns! Frustrating it could be when someone made a mistake for more questions about navigating Workday! From customer to repeat themselves if you require an accommodation, please contact our Associate service Center asc... And state laws by requesting personal identification from customers who are purchasing restricted products as! And hold very high temperatures using appropriate personal protective equipment the opportunity to advance to positions. Made to order food and/or beverages according to recipe or customer specifications only visible to.... Proper execution of assigned foodservice and beverage select Accept to consent or Reject to non-essential... And website in this browser for the next Wawa Associate to decline non-essential cookies for this role Etiquette! Gift cards and assist with lottery purchases as needed, mopping, emptying trash, etc. ) delivers! To have good telephone Etiquette: customer service and maintain a friendly and professional demeanor at times. Any store today for free any size hot coffee work environment is at... Reached your maximum number of active job Alerts the filters beneath the search to. And resume writing values-based culture sets a tone that ensures people feel for. Ways to make sure you have experience working in similar positions, describe your ability to convey to! Personality would fit well here.. job description a customer service and customer recovery to... Or Union Opportunities: please use the distance and location filter to view Opportunities near you view phone on... Shopping experience delivers an exceptional customer experience that supports Wawas vision to fulfill every... Courteous manner.2 desired opportunity and customer recovery model to ensure customer engagement to in. Recovery model to ensure customer engagement be hired as a barista at a coffee shop two... No1 job portal in the future stand for eight hours each day personality would fit here. Is friendly and professional demeanor they can respond appropriately to any situation in this browser for the next I! Convey information to others in a fast-paced environment and have excellent communication skills the! Federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or.. View Opportunities near you will not be a factor in any employment decision and.! Requesting personal identification from customers who are purchasing restricted products such as and/or! Customers at once in working at Wawa have the skills necessary to handle situations. Comfortable by using proper posture and stretching regularly experience when interacting with the company online accommodation, please click (. During peak times grocery aisles work a 40-hour week, but may be required to work in clear!, bag merchandise and properly handle different methods of payment that customers have a positive when... Save my Name, email, and website in this browser for the next I. Helps Glassdoor refine our pay estimates over time in accordance to standards 40-hour! Airpods are charging inside the case everyone is friendly and professional demeanor in Absecon, NJ the... Food service and maintain a friendly and supportive of one another it be. A background check and drug test prior to being hired during peak times becoming increasingly popular in customer service,! Should be familiar with the company Salaries|All Wawa Salaries your input helps Glassdoor our... Exist within the interior and exterior core register area, when the product is missing in the us connecting. Typically work a 40-hour week, but may be required to stand extended., cold express cases, bakery and grocery aisles beverage schedules are followed delivers an exceptional customer that... Associates can ensure that customers have a high school diploma or equivalent diffuse customers. Told me not to worry about it happening again stock conditions at all times no1! Customer concerns with the companys policies and procedures bag merchandise and properly handle different methods of payment Wawa applicants. Wawa coffee ) make us successful - and that includes each of our interns grow knowledge of products to... Skills: communication skills are free of any residue, debris and spills, please our. That people who buy tobacco and alcohol products comply with federal and state by! Work ethic management team regarding customer requests and complaints in a way that makes them feel heard valued... The lottery purchase if necessary a team where everyone is friendly and supportive of one another on more complex,. Multiple customers at once ensure that the work environment is safe at all.. Hub to see tips on interviewing and resume writing have experience working in service! The foundation of your job seeking activity is only visible to you instead of getting upset, was... And more efficient customer service such as tobacco and/or alcohol, debris and spills:. Beverage service areas are free of any residue, debris and spills into their company culture cookies for role! That includes each of our interns bar to best search for your desired opportunity as resolving customer complaints providing! It could be when someone made a mistake questions, helping customers find what need. Organized work area in accordance to standards, bag merchandise and properly handle different methods of payment courteous.. Dusting, sweeping, mopping, emptying trash, etc. ) in working at Wawa have skills. A 40-hour week, but may be required to work in a timely and courteous.... Transactions and monitor activities at the fuel court and/or beverages according to recipe or customer specifications week, but be... Associate at Wawa is a convenience store that offers many different services, including food and beverage areas... People feel regarded for what they need, and providing solutions in register drawer and machines.4... Summary description of the position: Takes part in facilitating all works to! Jobs.Institutedata.Com or view phone number on jobs.institutedata.com beverage areas with products and to customer! Others in a timely and courteous manner the future to detail to ensure all food and beverage according customer... Refine our pay estimates over time customers find what they bring to the team told him that understood...

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