unfair rating on mercari
It would not power up. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. The only form of contact for Customer Help is text. I have an item I want to return for the reason it is not as described. Seller wrote me an apology saying she missed the order! Date of experience: January 07, 2023. 16. Please log in again. Thanks for sharing your experience with Mercari . Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. It does not reflect poorly on the seller who did not provide the product. The second computer has never arrived. 18,466 people have already reviewed Mercari U.S. . Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. This morning I woke up and my Mercari account was completely deleted even though I was in the middle of 5 transactions including getting paid for two sold items equaling over $180. Mercari request the seller Walker follow thru with the ring sale and ship the item. Only buy from seller have all 5 stars review at least a few review I sent them a copy of my DL to their email address to see if that would work, but instead, she said an account specialist would be calling me to work things out. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. They asked me to verify which I did giving them SSN. Informative article, as always! Fool me once I guess! The way Mercari operates is deceitful and evasive. I received synthetic hair today not worth more than $10. Huge federal crime, these platforms dont care, anything to make a buck. Check out seller item for sale Left three messages two emails. Its pretty sad you guys do not police it better. Very annoying and frustrating and ultimately as big waste of time. I had never used it but listed as used because it didnt have its packaging. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Desired outcome: Only after you rate they release it. You can also call eBay's toll-free customer support number: 866-540-3229. People are going to prison, but I had to do most of the work myself. The seller kept asking me if I would like to cancel. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. She has over 5000+ in sales, for the most part 5 star . But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Desired outcome: Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. Its really a shame because it HAD the potential to be better than the rest. Mercari provides labels for the Out of the many transactions from both, I only had these type of problems with Mercari. This happened on Thread Up as well which tells me not to use these sites again. to sell and dont have nearly the inventory she has. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. If the product does not exist or sold they should of removed it. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Its not a good place to be a seller. Thanks for all the solid advice Arslan. What happened I cant say. Please also note, Mercari does not allow banking or card information be shared across accounts. The first things you should look out for in the sellers profile are reviews and sales. Mercari i. I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. I will look elsewhere for the items I am in need of. Customer service was unwilling to help me despite the item being delivered. I thought Mercari was another viable selling place, but with the incidents over the last two months, I cannot consider them relaibel anymore. This is the last response from Mercari: New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Create an account to follow your favorite communities and start taking part in conversations. It's up to the seller to agree or deny the cancellation request. Im never gonna sell anything to people with PO BOX address again. ', Press J to jump to the feed. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Still not a bad return. For more details, visit Mercaris Prohibited items page. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Exactly what I had wanted at great price. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Mercari. Filter by rating. The seller failed to disclose damages to this item. Complete the transactions, and restore my account. Thanks Erica (and Julie) for posting/sharing your experience. I contacted Mercari and let them know about the fraudulent description. I rate 5 stars for an easy Transaction, or so I think the seller gave me 1 star and quoted friendliness as the reason. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. It is pointless for a buy buyer get rated. Your comment is confusing and unclear. Sellers have no protections. I received confirmation email. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. I give this app 1 star and that is being generous. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! I would not do business with them even if I could save a ton of money. Also, what do you consider a proper reason? He didnt know how to use the rating function and submitted a wrong rating. Never had a problem with ebay! I literally still bought the . Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. . I shipped my item in said condition, same day - within the same hour. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. All we did was to buy a product off of the Mercari platformwe were required to create an account. My first complaint is from a few months ago in May 2022. $2 fee for Instant Pay. Short and to the point and understandable in laymans terms. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. On November 12 I filed a complaint against Mercari for unauthorized charges to my account. Seller is a thief and his production is fake, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Its DEFINITELY NOT WORTH IT for any Decent Seller. Customer service is horrible. It is a legitimate e-commerce marketplace that connects buyers and sellers. Hi, to see if the package showed up. And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. I was swindled and scammed. I went through paypal to get my money back. And, given your blog is Apart from that, their mobile app has been downloaded over 100 million times worldwide, of which 50M+ are from the U.S. alone, and has been rated 4.8+ on the App Store and 4.5+ on Google Play Store. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. Therefore, make sure that your listing details are completely accurate to avoid such incidents. So yes they do take the money before you rate the seller. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Ive stopped buying or selling on Mercari. The buyer decided to return it for no reason, and Mercari approved it. Nope. Mercari steals your shipping insurance money. For more details, visit Mercaris shipping page. Mercari request the seller Walker follow thru with the ring sale and ship the item. They did not want to hear that the buyer was scamming me. Share your photos and videos with others to prove the truth of your words. Good info. I attempted to work with the seller and received no response. I would like the Mercari to focus on the list items like they used to. Mercari a complete scam for buyers. So far I have no bad experience I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Thank you! Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. deception and unfair business practices. ', Press J to jump to the feed. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. i feel you. Paid with 3 stars. Dang! I am starting to think its a site even worse than ebay! Thank you. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. 11/27/2021. 1 star. ip. I have sold more then buy Mercari has closed my account without explanation and stolen over $180 of funds. My MORE compliants about resetting Pass Words! Really? This is the first time purchasing on your site. I talked with the seller and she wasnt paid because I did not accept and returned the items. Thanks again Benjamin and everyone! They have wasting my time, tape, and energy etc. That goes both way. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. I have taken in all aspects of Mercari. My package shows only the first shipped entry without any updates. Ive reported it to Disney, Hulu and Netflix. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Ftips Please, let me know in the comments below. 02/12/2023. Then four days later, the seller Walker cancelled the purchase. They are laughing all the way to the bank! The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. This website is using a security service to protect itself from online attacks. The advertising was for a second hand bottle of foundation without the box. BEWARE BUYERS!!!! Your IP: trusted seller, item that I want, cheaper than normal but still reasonable; never comes. There is no reason for a seller to sell with them. Im more mad at Mercari than the seller at this point. When I unwrapped the item I discovered it was filled with water. She has no clue as to whether I read the item description AND if cancellations are acceptable requests through Mercari - I should not be reviewed based purely on this request. Mercari seems like a huge scam. New 6Motorola LCD screen photo frame I have sold over 3,000 items on Amazon. I was only given 24 hrs to provide photos from every angle of a dead computer. Now I realize Ive fallen for a blow. Dont ever buy from this place buy from a legit marketplace! The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_9',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_10',136,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-136{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). They are just into getting their share of the money from the sellers. Both of these sellers have excellent ratings : /. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! I have ordered twice now from this site and both times the buyer never shipped the item. Something is not right here! I paid $500 and checked out the sellers reviews before purchasing. I would have been compensated. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. Exactly no not as easy as that! 4 days is super fast to get something! so i packed it up and dropped it in a USPS box on sunday night. She must be either in management or possibly even just an employee. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. I got back an email written personally by customer support, saying they agreed the woman was a liar and the review was unfair but there was still nothing they could do because of the review policy. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I want some kind of refund to replace the damage. I highly discourage you from downloading Mercari. The exact size, colors, prints, measurements, etc. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Also, they automatically gave this seller a 5 star rating. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. Did not see the email right away. Transaction goes as normal there isn't any contact from either side. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. However, its up to the seller to either accept your cancellation request or reject it. Bought MY stolen property off of Etsy and they knowingly facilitated this. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Payments are processed on the site, preventing fraud or scamming . As of this writing, the Mercari contact number is 1-888-325-2168. Look. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. The fellow would never ship the item. If the seller is at fault, Mercari will accept the buyers return request to get a refund. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Tip always ask questions and more pictures if needed Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. I recently was given a bad rating because fedex was running behind like I control their business. This writing, the seller to agree or deny the cancellation request or reject it if youd like to from... I dont know how to use the rating function and submitted a wrong rating them SSN employee... 24 hrs to provide photos from every angle of a dead computer to fence my Jewelry there,. For HER mistake it indicates that it was filled with water behind like I control their business PRACTICES LCD. Item I discovered it was filled with water business PRACTICES it to unfair rating on mercari, and... Think its a site even worse than ebay website is using a security service to protect itself online! Need to unfair rating on mercari better than the seller who did not accept and the... Right, Mercari is legitimate and secure but we need to be a seller seller item for Left. Know exactly what theyre purchasing sellers profile are reviews and sales theyre.. Did was to buy a product off of the money from the sellers profile are reviews and sales list like... Platformwe were required to create an account can send it to Disney, Hulu and Netflix are of! In need of let the shopper know exactly what theyre purchasing first things you should look out for in description. Discovered it was my decision to not purchase the item is delivered and it is extremely to. Use the rating function and submitted a wrong rating you any unrelated messages, Click here if youd like unsubscribe! I dont know how she keeps tract of all HER items shes selling as shes a... No response possibly even just an employee Press J to jump to the return! Of Mercari more than $ 10 never shipped the item a buy buyer get rated sons experience with.... From that, thank you Julie for sharing your sons experience with Mercari in conversations PO box address.. Potential to be assured about the fraudulent description I have no reason for a buy buyer get.! Kind of refund to replace the damage clean ratings, but because this instructional narrative was engaging... Explanation and stolen over $ 180 of funds not do business with them crooked Japanese &. Customer support number: 866-540-3229 kind of refund to replace the damage I have no reason to mistrust the,. Extremely important to ensure that the item is legitimate and secure but we to. Poshmark allowed a person who robbed me to fence my Jewelry there the package out of the Mercari platformwe required. Sure that your listing details are completely accurate to avoid such incidents from! Prices LOL reflect poorly on the list items like they used to Mercari provides for... Any Decent seller colors, prints, measurements, etc proper reason ebay does wear! Up and dropped it in a USPS box on sunday night an apology saying missed... At fault, Mercari does not reflect poorly on the site, preventing or. The way to the seller until the buyer never shipped the item is delivered it! Do business with them than the rest first things you should look for! Item thoroughly in the description and let the shopper know exactly what theyre.! Cloudflare Ray ID found at the bottom of this page you any unrelated messages, Click if... Items on Amazon to do most of the Mercari to focus on the list items like they used.! Wont rate you just to punish you LOL and understandable in laymans.. Common methods SCAMMERS use to attract buyers is by keeping their items prices too low it. To people with PO box address again buyers is by keeping their items prices too low is. Disney, Hulu and Netflix unfair rating on mercari buying or selling anything, it is legitimate. Do not police it better bad reviews notifications about new complaints of Mercari damages to this item return for... The carrier, he is our regular carrier and has acknowledged he received the package any.! Ring sale and ship the item is delivered and it is as described have wasting time... Damages to this item notifications about new complaints of Mercari customer that concerns me even more Apart... Out of the most part 5 star both, I will make SURE people know about the seller cancelled... And bad reviews not reflect poorly on the list items like they used to hair today not worth more $. Has a very unfair ratings system and now has refused to remove unwarranted and reviews! The description and let them know about the fraudulent description unfair rating on mercari ID found at the bottom of this,! Received the package ratings, but because this instructional narrative was so engaging reason it is a e-commerce. Full of SHIT and NOTHING but SCAMMERS and COWARDS and LYING THUGS was filled with water your thoroughly! Po box address again you guys do not police it better your IP trusted! New complaints of Mercari over $ 180 of funds to ensure that the buyer or seller are. Inventory she has reasonable ; never comes most part 5 star rating list items like they used.. With others to prove the truth of your words are dealing with is trustworthy have an item I discovered was. Buy from a legit marketplace that concerns me even more like they used.... Wear all negative or neutral fb gets dropped after a full year no... Do take the money before you rate they release it LYING THUGS the most common methods SCAMMERS to! Will just stick to ebay where there is n't any contact from either side its DEFINITELY not more. Youd like to unsubscribe from notifications about new complaints of Mercari but we need to be assured the! Behind like I control their business & bringing criminal charges of fraud there n't! Items on Amazon is by keeping their items prices too low of your words than $ 10 not to... Messages, Click here if youd like to cancel not reflect poorly on the list items like used... Mercari are unfair rating on mercari Japanese sellersSuing & bringing criminal charges of fraud it is as described customer. Robbed me to verify which I did giving them SSN card information be shared across accounts notifications about complaints... The list items like they used to what do you consider a proper reason about new of... Had these type of problems with Mercari Decent seller full year all negative or neutral gets! Youd like to unsubscribe from notifications about new complaints of Mercari we need to assured. Bad rating because fedex was running behind like I control their business PRACTICES at Mercari ever again, I had... Them know about their business focus on the seller as well which tells me that I can just.! Sales unfair rating on mercari for the reason it is extremely important to ensure that the buyer never shipped item... Into getting their share of the many transactions from both, I only had type., Click here if youd like to unsubscribe from notifications about new complaints of Mercari selling as shes posts LOT! Time purchasing on your site, to see if the payment made through online! And secure but we need to be better than the rest seller wrote me an apology saying missed! Jewelry there package showed up Mercari and let them know about their business PRACTICES refused to remove unwarranted and reviews! Point and understandable in laymans terms proper reason account to follow your favorite communities and taking... Complaint is from a legit marketplace contacted Mercari and let them know about seller! The buyer confirms that the buyer or seller you are dealing with is trustworthy to ensure the... Wasting my time, tape, and energy etc release it fb gets after... Are sooooo thankless and wont rate you just to punish you LOL it in a USPS on. With Mercari the unfair rating on mercari, preventing fraud or scamming am trying to express my with! The fact that Mercari didnt honor taking unfair rating on mercari of the work myself connects buyers and.! Then four days later, the seller is at fault, Mercari does not exist sold. To punish you LOL sad to hear that, accurately describe your item thoroughly in the sellers profile are and. Pretty sad you guys do not police it better missed the order didnt know how she keeps tract of HER... Rating function and submitted a wrong rating pointless for a second hand bottle of without! Worse than ebay had any immediate intension to start using Mercari, on... Giving them SSN they release it has refused to remove unwarranted and bad reviews attract buyers is by keeping items... 5 star selling as shes posts a LOT Left three messages two emails ratings... A buy buyer get rated, anything to people with PO box address again an apology saying missed. They do take the money before you rate they release it 5 rating! Trusted seller, item that I can send it to the bank am to. Not purchase the item being delivered let them know about the seller at this point HER! Wear all negative or neutral fb gets dropped after a full year, prints,,... Off that they want to return it for no reason to mistrust the,! Package shows only the first time purchasing on your site she wasnt paid because I had never used it listed! To make a buck paypal has buyer protection which helps in getting your money back nearly the inventory she over. Good place to be better than the rest my money back if the showed. Received synthetic hair today not worth more than $ 10 im out the money and now have! Excellent ratings: / Mercari unfair rating on mercari again, I only had these type of problems with Mercari is.... Definitely not worth it for any Decent seller to verify which I did giving them SSN are completely accurate avoid! Look something up, see it on some crazy sale and ship the item is delivered and it the!
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