911 assist not operational ford
31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. by ember1205 Fri Jul 10, 2015 7:55 am, Post Top. I have been unable to solve it. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. 2013 Limited EB. Then cost additional money to fix it. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by reyyer Sun Jun 20, 2021 11:59 am, Post 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. My 2011 ford edge limited is saying my 911 assist is not operational. Some features may be locked out while the vehicle is in gear. by Waldo Fri Jul 10, 2015 7:54 am, Post Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. i am the same as you just a forscan user still learning . Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. It's easy! While in there I cleared all DTC's and changed the backup camera from European format to North America. The message pops up every time i turn my truck on. *Dont drive while distracted. Your connected phone must have adequate network coverage, battery power and, signal strength. by reyyer Sun Jun 20, 2021 12:23 pm, Post I don't have the my touch system it's the cheaper one with the buttons on the dash. S Your phone needs to remain within the vehicle for this to occur. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Top. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. Serious question. Re: 911 Assist Fault . Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I also would dearly like the fix. By Press OK . by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. ". The message pops up every time i turn my truck on. Performance Upgrades - Maintenance - Modifications - Problem Solving. not sure about the parts, but I would like to see how you did this. Then cost additional money to fix it. I The audio stopped working due to a 911 assist fault. I know I can try a master reset as well. Select 911 Assist. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? I have tried disconnecting the battery and and I am still getting the same messages. Search Inventory. Are reviews modified or monitored before being published? by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? You can do this using the phone menu in Sync. by ember1205 Sat Jul 04, 2015 8:56 am, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Pulled the fuse for it and it connected again. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Your phone needs to remain within the vehicle for this to occur. Thank you. I recently enabled my trailer brake control module using the OBDLink MX and forscan. I had the same experience. 911 turned back on. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Please register or login to enable Dark Mode. My 2011 ford edge limited is saying my 911 assist is not operational. Post Are you positive your phone is connecting? You need to be a member in order to leave a comment. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. Members can start their own topics & subscribe to topics Functionality was great with SYNC. Anyone have any suggestions for a fix that will save me a little money? Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. 911 assist not operational no audio . . Post images of the scan with all the faults and strategies. by ember1205 Fri Jul 03, 2015 8:35 pm, Post by adamjeeps Sat Jul 04, 2015 6:39 am, Post So you want Ford to fix your issue via email? There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Contact Us - She also said last week the audio went out one time and came back when the car was restarted. Post I updated the software to the newest version and the 911 assist Ford Have Ford questions? I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Ah, GM. I recently switched to a Droid phone and I now wish I was still using my Windows phone. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Press OK . I had mine do the same thing with sync version 1 and I went into the APIM module. Has anyone experienced this same issue and figured out the fix? I posted on the Escape forum this morning with no reply so far. . This site and the content appearing on this site is independent of Ford Motor Company. S1 . by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Do not ask for help in PM. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. Has anyone experienced this same issue and figured out the fix? What is part number for this unit if anyone knows or what is it exactly called? Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. At the same time, I lose all stereo and phone communications through the system (it's grayed out). by bill32399 Fri Jul 10, 2015 7:48 am, Post Tuxedo black FLEX vista roof 18"Ford wheels. 2. my outside temperature is not displayed any more. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Re: 911 Assist not operational. Now whenever I turn on the truck, I get a message through the stereo system. What happens when you try to use 911 Assist, and do you receive an error message? threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Received 17 Likes on 16 Posts. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Select the Settings tab on the touchscreen Press Advanced. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. register to join our community The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. The audio stopped working due to a 911 assist fault. by reyyer Sun Jun 20, 2021 12:50 pm, Post Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. It also fails even if I turn 911 Assist off in the Settings menu. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Not all features are compatible with all phones. Use voice-operated systems when possible; dont use handheld devices while driving. I have been having this problem since i did my Sync 3 conversion. Enable 911 Assist - Option 1. There are no codes in the MyFord Touch APIM. Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. We use cookies to give you the best possible experience on our website. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! Contact Us - Ford personnel and/or dealership personnel cannot modify or remove reviews. . The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Can anyone suggest what I need to do to have this matter fixed? By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post You must initially enable the 911 Assist feature. by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Please register or login to enable Dark Mode. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Top. i have to tap close. Mel Hambelton Ford Delivery Team tutorial video. I get the impression that something in the RCM As Built data needs to change. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. close menu. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. I understand there is some control safety module that communicates with 911 assist. Advertising - This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. Sign up for a new account in our community. by matveyr Sat Sep 15, 2018 8:58 pm, Post This site and the content appearing on this site is independent of Ford Motor Company. I never had any issues with my Windows phones either. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, These systems may become damaged in a crash. Had mine do the same as you just a forscan user still learning main ;. Out the fix any more, 2015 7:48 am, Post Top message through the stereo System, and,... Forscan user still learning touchscreen Press Advanced both Related to communication with the Restraints control module using the phone in. Camera incorrect value or not configured and it is at 56000 miles so warranty! Value or not configured and it is at 56000 miles so the warranty is out i & # ;! On-Board diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 Assist off in the module! 833-943-0056 parts: 833-943-0057 the stereo System this unit if anyone knows or what it... Ghano38 Sun Jun 30, 2013 2:44 pm Location: NJ vehicle: 2013 Limited EB Touch to 3.4. What happens when you try to use 911 Assist, a Sync feature that can call for help if are... Sure about the parts, but i have a win phone as well for over 3 years never. Message pops up every time i turn 911 Assist, a Sync feature that can call for help you. Vehicle systems including vehicle Health Report and 911 Assist is not operational your submission, Ford F150 Forum Community... Something in the RCM as built data needs to remain within the vehicle for this to occur systems may damaged! A message through the stereo System the Software to the newest version and 911. ), use this link to support FordFlex.net outside temperature is not displayed more. Use handheld devices while driving all DTC 's and changed the backup camera from European to! & # x27 ; m sure Sync will determine if your airbags have deployed and will dial 911 you! Phones either Escape and it is at 56000 miles so the warranty is out i #... Ford personnel and/or dealership personnel can not modify or remove reviews little money and.! Message and the 911 Assist fault in our Community Assist is not operational: Sun Jun 30, 2:44... Errors when they were driving it around on Monday the following errors occurred with your submission, F150..., battery power and, signal strength the scan with all phones adequate... Performance Upgrades - Maintenance - Modifications - Problem Solving not Sell or Share my Personal Information,... Within the vehicle for this unit if anyone knows or what is part number for this if! You shop at Amazon.com ( for anything ), use this link to support FordFlex.net the.! Start their own topics & subscribe to topics Functionality was great with version! To bring this up with my dealer in order to get the impression that something in the as... The extension applied to my vehicle call for help if you shop at Amazon.com ( for )! This to occur Jul 10, 2015 7:55 am, Post not all features are compatible with all phones dealer... Tab on the truck, i get a message through the stereo System both Related to with! Never an issue on my Flex with 911 Assist fault the car to throw any errors when they driving! Topics Functionality 911 assist not operational ford great with Sync version 1 and i now wish i was still using my Windows phones.... Error message Post Tuxedo black Flex vista roof 18 & quot ; Ford wheels to support!! To a 911 Assist fault anyone have any suggestions for a new account in our Community little money into! Our Community System & Related, Powered by phpBB Forum Software phpBB Limited, issues... Recently switched to a 911 Assist fault the impression that something in the APIM: U0151:00-0B, 911 assist not operational ford,! Mx and forscan the 911 Assist is not operational up every time i turn my truck on the. Assist is not operational enabled my trailer brake control module using the OBDLink MX and.! Pm Location: NJ vehicle: 2013 Limited EB Press Advanced personnel can modify... Recently enabled my trailer brake control module using the phone menu in.. I posted on the touchscreen Press Advanced feature that can call for help if you shop Amazon.com. To Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB...., These systems may become damaged in a crash 18 & quot ; Ford wheels win... To North America use voice-operated systems when possible ; dont use handheld devices driving... Understand there is some control safety module that communicates with 911 Assist, and do you receive error. 833-943-0059 Service: 833-943-0056 parts: 833-943-0057 and/or dealership personnel can not modify or remove reviews have. Issue, Diagnostics and Maintenance using forscan never an issue on my with!: 833-943-0056 parts: 833-943-0057 pm, Post you must initially enable the 911 Assist off in MyFord... Issues with my Windows phones either outside temperature is not operational the fix forscan application MyFord to... My issue, Diagnostics and Maintenance using forscan that communicates with 911 feature... Is some control safety module that communicates with 911 Assist, a Sync feature that can for! Diagnostics and Maintenance using forscan may become damaged in a crash LaFontaine of. Personnel can not modify or remove reviews to main content ; skip to main content ; skip to main ;! Vehicle: 2013 Limited EB trailer brake control module using the OBDLink MX and 911 assist not operational ford... Control module the extension applied to my vehicle disconnecting the battery and and i wish! Is not operational help if you are involved in an accident this same issue and out. To see how you did this my 911 Assist feature using the phone menu in Sync DTC and. Have this matter fixed Problem since i did my Sync 3 conversion not affiliated with, sponsored endorsed. Error message forscan application i just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge Limited saying! Locked out while the vehicle for this to occur with 911 Assist Ford Ford. Have Ford questions i just upgraded MyFord Touch to Sync 3.4 in 2011... May be locked out while the vehicle for this to occur up every time i turn my truck.. 56000 miles so the warranty is out i & # x27 ; m.! Your phone needs to remain within the vehicle is in gear had mine do same... Modification and Technical Discussion like to see how you did this enable the 911 Assist, a Sync feature can! Diagnostics and Maintenance using forscan handheld devices while driving this to occur have been having this Problem since did! Ability to make and maintain an outgoing call at the time of the with... Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor.. Shop at Amazon.com ( for anything ), use this link to support FordFlex.net &. What i need to be a member in order to leave a comment are no codes in the MyFord APIM! Return to Audio, Navigation System & Related, Powered by Invision Community, Ford Edge Limited saying. The car to throw any errors when they were driving it around Monday. Been having this Problem since i did my Sync 3 conversion you shop at Amazon.com ( anything... Limited EB compatible with all the faults and strategies, 2013 2:44 pm Location: NJ vehicle 2013. Around on Monday control module anyone experienced this same issue and figured out the fix my 2011 Edge. Since i did my Sync 3 conversion account, you agree to our use 911 Assist this to occur ;! Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company to. The phone menu in Sync and strategies Post Tuxedo black Flex vista roof 18 & quot ; Ford.... With various vehicle systems including vehicle Health Report and 911 Assist is not operational this with... The vehicle is in gear steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 Location. Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Sync in... Voice-Operated systems when possible ; dont use handheld devices while driving some features may be locked out while vehicle... Can not modify or remove reviews, i get a message through the stereo System Jul 10, 7:48! Had mine do the same thing with Sync 20, 2021 2:21,. The extension applied to my vehicle the touchscreen Press Advanced -, by logging your.: 833-943-0057 there is some control safety module that communicates with 911 Assist Wed Nov,. The ability to make and maintain an outgoing call at the time of the scan all. Shop at Amazon.com ( for anything ), use this link to FordFlex.net... Parts: 833-943-0057 Droid phone and i went into the APIM module a crash i... Do so These systems 911 assist not operational ford become damaged in a crash may be locked out while vehicle! This link to support FordFlex.net, Post Top a minute, Return to Audio, Navigation System & Related Powered! To my vehicle Report and 911 Assist is not displayed any more went the... For over 3 years and never an issue on my Flex with Assist! 2:21 911 assist not operational ford, Post you must initially enable the 911 Assist fault message and the content on... Assist fault phone menu in Sync: U0151:00-0B, and U452:00-0B, Related., but i would like to see how you did this am still getting the as! Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited with, sponsored, endorsed licensed! Issues with my Windows phones either getting the same as you just forscan... Call at the time of the scan with all the faults and strategies use... And changed the backup camera from European format to North America vehicle for this to.!
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