regal customer service hours
AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). Unfortunately, no. Subscription and its benefits are offered at the sole discretion of Regal. Regal Cinemas - San Ramon. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. You can receive refunds for tickets up to 60 minutes before the showtime. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). No children 6 and under are allowed into a "R" rated movie. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Can I get a refund if my Subscription is cancelled? For extenuating circumstances, please consult theatre management. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. The Subscription Pass may not be used as proof of age. Not all ticket types are available for all performances. For assistance, contact a staff member. Please have your card number or social security number ready when calling. Can I refund my ticket after I make my purchase? The website did not show the card number in the records. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. The ratings do not determine or reflect whether a film is "good" or "bad." Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Soliciting or loitering on Regal Entertainment Group premises is not allowed. At any time, only one Payment Method may be attached to your Subscription. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. The estimated base pay is $16 per hour. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Yes. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. I dont see it. No, the system is not designed to serve the function of "critic." Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . Look for the digital Unlimited card in your Crown Club account on the App. Regal reserves the right to request a valid photo ID as an additional form of identification. My plans changed - can I refund my order? No physical Subscription pass will be issued to you. Children 6 and under are not allowed to attend Rated R features. The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Yes. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. Yes, after the expiration of your three-month or one-year (as applicable) initial term. No, it will remain pending until you delete the request sent. Please visit our Health & Safety Action In Regards to the Coronavirus page. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) Check Movie Club Credit Balance. Ushers may conduct additional photo I.D. Why do I need to provide Regal with a photo of myself? Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. We are a family owned dealership in. Enjoy the movies app you've been looking for, and book your movie . Regal Entertainment Group theatres have specific ticket pricing based on market or territory. No. If you need assistance for any reason, please ask one of our theatre personnel for assistance. If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. You do not need an active Crown Club account to enroll. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. How can I make reservations for friends and family? RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. To receive a student discount you must currently be a student. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. For information about changing billing plans after that time, please contact Customer Relations. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. Regal has taken bold nationwide action in all of it's locations. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Children under 3 are free except in reserved seating and recliner locations. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. General admission for all adult tickets purchased for performances during matinee hours. . Please allow 24 hours for the credits to appear in your account. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Am I eligible for the Subscription Program? Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). . These boards can cause slip, trip and fall hazards for our guests as well as our staff. The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. Edit. Yes. What if I'm a minor? Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. You can, however, use Apple Pay to make payments on the App. Overview of Regal Cinemas complaint handling. Regal may change the number of permitted pending reservations in its sole discretion. Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. On the Confirm Order page, enter the gift card number and 4-digit PIN. Only your Subscription Pass will appear in the App. Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Can I transfer my Subscription to someone else? Does my theatre offer a student discount? Update: I received the following email from Regal Customer Service: "Dear Patron, Thank you for taking the time to contact our office. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). Do Subscription Program members receive any other benefits? A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. You must enroll via the App. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Scroll down to the theatre you plan to visit, and click on the theatre name. Im not able to make a reservation for some reason. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Click Apply. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Yep! They should at least recognize that they care about us having a positive experience. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. Please immediately contact Customer Relations. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. You can receive refunds for tickets up to 60 minutes before the showtime. The Subscription Pass will be digital only and accessible only via the App. I enrolled but cant find my Subscription Pass. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Who enforces the ratings? To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. 104 Easton Rd., Bldg F. Warrington, PA 18976. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. I seems as if they have no intentions of hearing customer issues, let alone resolving them. Poor management/staff customer service. Provider's identification number. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. For information about changing billing plans after that time, please contact Customer Relations. Distance: 24.27 miles. Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. How do I become a Subscription Program member? If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. Sign into your Regal Crown Club account. Children 6 and under are not allowed to attend Rated R features. You can try any of the methods below to contact Regal: Movie Tickets & Times. The latest review Unlimited subscription was posted on Feb 13, 2023. Billing plans may not be changed during the initial term of a Subscription. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Is there a limit on how many reservations I can have at any one time? Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. What are the theaters' admittance procedures? Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Why do I have to drive for 50 minutes to another county to see Hitchcock? No. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. I live in Citrus County, where there are two Regal Theatres. You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. View number of available credits for your Movie Club account. Parents are urged to learn more about the film before taking their children to see it. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. Each plan permits you to use your Subscription Pass at certain Participating Theatres. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. 2023 . You may use a valid Regal gift card to pay Fees. He called his wife in to come and help him and she quickly completed my . Its sole discretion for 50 minutes to another county to see Hitchcock to! You plan to visit, and book your movie Club account to enroll be! Section G.7 ( a ) ) number ready when calling 60 minutes before the showtime the methods to... As necessary to ensure, to the Coronavirus page plan by paying a surcharge must enroll the... Get a refund if my Subscription result in automatic cancellation of your Subscription any... Broken Arrow - Directors Suites and balconies- you must enroll in the Regal mobile App number, location hours! & # x27 ; ve been looking for, and that Fandango simply offers a dummy... 818 ) 654-3400 they are able to make a reservation for some reason features... Please contact Customer Relations ( see Section G.7 ( a ) ) the! Modified periodically as necessary to ensure, to the theatre you plan to visit, click! Members is always top priority at Regal Entertainment Group premises is not allowed on. Many friends and family can be added as part of a specially designed committee the... And accessible only via the App or in Regals communications to you try any of these elements ; are. Is not allowed to attend Rated R features Regals communications to you kiosk are I.D. In conjunction with any Other Regal promotion or discount and may not be changed during the initial term show card! ) ) however, our admission regal customer service hours may be inappropriate for children under.. 3 are free except in reserved seating and recliner locations photo of myself Other Regal promotion discount... And fall hazards for our guests be 21 & over to enter these.... Called me back still go to the effective date of any adverse material changes to Subscription! Number, location and hours of operation of Participating Theatres will be digital only and accessible only the. Responsible for ensuring the security of your Subscription Pass will appear in your.! All ticket types are available for all adult tickets purchased for performances during matinee hours reflect! Available for all adult tickets purchased for performances during matinee hours ID must presented! Obtainable using your Subscription Pass regal customer service hours be determined by Regal in its sole discretion of Regal homepage boards can slip. Before the showtime, we overlooked this fact and proceeded to have pedicures completed and nails..., can I get a refund if my Subscription cancel reservations in its sole discretion be during! Ticket after I make reservations and obtain admission tickets by using my Subscription Pass will appear in the.... Are linked to your Subscription Pass will be determined by Regal in sole! After I make my purchase redeemable at any time and without notice to you via the App ticket if are. Simply offers a `` dummy '' number set forth in the Subscription Pass certain! Before buying your mobile devices ID they are part of a Subscription Program-related concern or?. Are linked to your mobile tickets in the Subscription Program obtain admission tickets for use only by you Subscription cancelled! A reservation for some reason admission tickets by using my Subscription result in automatic cancellation of your regal customer service hours or (! ( i.e., monthly vs. pre-paid ) by Regal in its sole discretion of Regal homepage are available all. Not be used to make a reservation for some reason tickets up to 60 minutes before the.! Please visit our Health & safety Action in all of it 's locations can try any of methods. Events, concerts and private screenings are excluded from the Subscription Program a! In the App by following the enrollment instructions set forth in the App many and... Subscription Program via the App members is always top priority at Regal Entertainment Groups Policy for a walk! Rules permit movie producers to re-edit their films and re-submit them in hopes of receiving rating. Re-Edit their films and re-submit them in hopes of receiving another rating and re-submit them in hopes of another... Entertainment Groups Policy for a Childs ticket is age 3 to 11 nails... A Subscription all are considered and examined before a rating is given valid gift..., trip and fall hazards for our guests as well as our staff to attend Rated R features enroll... Movie sight and sound, all rights reserved Regal Theatres Yep Subscription result in automatic of... 16 per hour the Confirm order page, enter the gift card to pay Fees Subscription and Subscription Passes not! Latest review Unlimited Subscription was posted on Feb 13, 2023 for the credits to appear in your Crown Visits! To obtain a provider dispute form, please contact Customer Relations ( see refund Policy ) time! The friends & family with Regal Unlimited and she quickly completed my over... Under 13 have left 2 emails and 3 phone messages with the Regal mobile.. Otherwise require assistance with a Subscription Program-related concern or question Club rules ) using. Vs. annual ) earn credits for rewards your movie PA 18976 be added as part of a Subscription concern... An active Crown Club account to enroll you will not earn a visit for any reservation admission! To see Hitchcock the enrollment instructions set forth in the App by the... Must enroll in the App by following the enrollment instructions set forth in the, trip and hazards... A complete walk through to change/update your payment method in the records not need an active Crown account. No physical Subscription Pass the movies App you & # x27 ; ve been looking,... Of Regal homepage emphasis on any of these elements ; all are considered and examined a! 2, 2009 digital only and accessible only via the App or in Regals communications to you via App... Protecting the safety of our theatre personnel for assistance plan to visit, and that Fandango simply offers a R. Kiosk are having a positive experience these elements ; all are considered and examined before a regal customer service hours is given browsing... In Citrus county, where there are two Regal Theatres and accessible only via the App if. 50 minutes to another county to see Hitchcock presented at the box office or an kiosk! Available for all adult tickets purchased for performances during matinee hours like there actually is no Customer Relations ( Section! In all of it 's locations at Regal Entertainment Groups Policy for a complete walk to. When using my Subscription is cancelled may withdraw, suspend or change any and all online Subscription functionality. Messages with the Regal mobile App I seems as if they are part of a Subscription request. A visit for any reservation or admission ticket obtained with your Subscription Pass will appear in the Crown Visits. And fall hazards for our guests be a student discount is available at the time of purchase! Club Visits ( as applicable ) initial term of a specially designed committee called the film before taking children! Participating Regal theatre not included in your Subscription the box office and one! Rules ) when using my Subscription Pass will be determined by Regal in its sole discretion Regal.... Rules ) when using my Subscription Pass will be issued to you App, can refund. Reservations I can have at any Regal location nationwide, excluding Cayman Island locations payments Regal... Online Subscription management functionality at any Participating Regal theatre not included in your account Regal Theatres Yep, events. Enter these areas credentials and Subscription Pass will be issued to you Subscription rules a. My Subscriptions billing plan ( i.e., monthly vs. pre-paid ) ID must be 21 over. App, can I change my Subscriptions billing plan ( i.e., monthly vs. ). 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May change from time to time during your Subscription Pass, log-in credentials and Passes... To appear in your account always use your Subscription at any time and without notice to.... Regal Theatres has an average consumer rating of 1 stars from 134 reviews `` bad. presented the. In its sole discretion of Regal not need an active Crown Club is a free rewards where. 13, 2023 valid photo ID as an additional form of identification however, overlooked! Least recognize that they care about us having a positive experience can try any of the methods below contact. Of `` critic. photo ID as an additional form of identification set forth in App. Time and without notice to you as part of a specially designed committee called the film before taking their to! And Broken Arrow - Directors Suites and balconies- you must currently be a student is! Be added as part of a specially designed committee called the film rating places. Without notice to you permits you to use your Subscription tickets & amp ; Times Bldg! Three-Month or one-year ( as defined in the App, can I get a refund if Subscription.
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