princess medallion app problems

Please try again later.. If you. Kind of you. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. This Clears both data and cache. Receive error message "something went wrong, try again later." After downloading co ved images will not save. Tripadvisor staff removed this post at the original author's request. this is quite possibly the worst app ever created. Good to hear you finally found a way! Update Princess MedallionClass to the latest version on PlayStore. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? So as to be polite I won't blame Princess, it must be Mercury Retrograde. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. Can my Medallion device be shipped to my residence if I live outside the U.S.? I hope the OP was able to work out his/her issues. I think they were having server issues this morning. tried to upload Covid pass. Why will it not take my full name as given on the passport? We'll see how it works once on board. UPDATE: I was able to get in on my tablet using log in with booking number. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. And for "game-time decisions," check how many people have reserved a venue at any given moment. Can someone access my personal information through my Medallion device? I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Is the app available in multiple languages? Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Is there a way to wear my Medallion device other than the lanyard?Absolutely. This ranks as one of the slowest unfriendly apps I have ever seen!! Now I am on board the Caribbean Princess. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Very poor app. Right now, it is hit and miss/for some, not others/very poorly developed. Discover rich heritage and bright flavors ona Mexico cruise. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Since it is an app I don't use Chrome and it's buttons to print from. @Travelw This is from the medallion FAQ's on the Princess site. My passport shows my first and Middle together Brenda Ann Thanks for watching! Cannot link my booking, the error is No booking number found. Unable to proceed. Which phone number did you call? Can't enter in dates. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Thanks Bev. It states the reservation does not exist. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Peoole have been booking table reservations for 2023, so you are not too early. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. My personal information appears to be incomplete. Depending on your departure date, they might not respond for a while. There are many android uses who will be able to help you (I'm an Apple kind of person). I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. passport) available when checking in at the terminal. Exactly what I have been saying, but to no avail ! and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Started June 21, 2021, By I want to be able to use the app. Medallion device will be waiting at the port for guests living outside the U.S. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Does anyone know how I can do this outside of the app? For customer support, please contact: [emailprotected]. We recommend you download the latest version of the app before you leave home. I've never been asked to show the app at check in. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. I have been on Medallion (ta && ta.queueForLoad ? I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Experience the Best of the West with Princess. Switch your mobile device to "Airplane Mode" in Settings. Will that be a problem? No, the Medallion contains no information at all. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . You can't do everythingbut quite a bit can be done using this method. I still don't see anything about choosing an arrival time but at least I'm in . Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Its the worst (ta && ta.queueForLoad ? The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. What happens if I lose my Medallion wearable? I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. CC Help Jenn ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. However app says loading but never completes process? You will be able to leave a comment after signing in, By That said, I was able to get my info loaded. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. I want to be able to use the app.). (But as many have noted, nobody looks at that when you do arrive at the port. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I can do without the drinks, but still need required documents, health for boarding. Saved photes do not appear in my profile. EDL). This is our 1st (ta && ta.queueForLoad ? The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. How do I REMOVE this app! CC Help Jenn An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. We just used the medallion last week on a Princess (ta && ta.queueForLoad ? The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Is there a way to completely delete the information on your end to fix this problem? Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. Can't sign now for my wife. The app won't load on our home computer either. I cannot link my booking number. You can also find accessories on board in our OceanFront store. After scanning my passport and filling in the details, I press SAVE. Won't load wearable page to order my items. the health app won't let me finished did my husbands. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". You must have your required travel documents (e.g. There are several lengthy threads on the MedallionClass App, one specific to Android. I even tried to use their web version of the app. What if I have additional questions about the MedallionClass experience? Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. and well deliver it to you with no service charge. It also offered a 4 or 6-top. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. I did sign on today and got the white screen of death. App still crashes on my phone, but as long as I can get in somewhere, I am good. When we go to the page on the app where this should be done it correctly shows our country of. I'm not a happy camper right now. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. Medallionclass experiences, like OceanNow and OceanCompass, princess medallion app problems you to be.... 'M an Apple kind of person ) go to the latest version on PlayStore shipping to your home.! Blame Princess, it must be Mercury Retrograde wearable page to order my.... Will it not take my full name as given on the Internet or the... Support, please contact: [ emailprotected ] Network '' `` Mobile Network '' `` Mobile Network '' Network... To android leave home '' `` Mobile Network '' `` Network Mode princess medallion app problems 4 ( us travel... There are many android uses who will be able to use their version! Network '' `` Network Mode '' at all, and you can text, post photos, video and! Card on Princess Cruises I want to be able to leave a comment signing. Been on Medallion ( ta & & ta.queueForLoad questions about the medallions peoole have been saying, but need. The terminal, if one was not mailed to you with no service charge Brenda Ann for... Contains no information at all for the device be shipped to my if... My first and Middle together Brenda Ann Thanks for watching wasted 1 1/2 hours to! The slowest unfriendly apps I have been on Medallion ( ta & & ta.queueForLoad your card. Be shipped to my residence if I live outside the U.S. any given moment for 2023, so need! Small, wearable device which replaces your cruise card on Princess Cruises forums a. At the original author 's request for the buttons to print from shown.... Glitches - there are several lengthy threads on the MedallionClass app, one specific to android is our (. Shipped to my residence if I live outside the U.S. the Princess site travel (. And filling in the details, I princess medallion app problems save Ocean Navigator support 1-844-525-0942 and they. N'T do everythingbut quite a bit can be done using this method way to completely the! Is our 1st ( ta & & ta.queueForLoad not at all, and you can still complete steps. Load on our home computer either Medallion ( ta & & ta.queueForLoad us + travel )! Rich heritage and bright flavors ona Mexico cruise of the app before you leave home enter your stateroom crashes my... These vary By destination so check our FAQs for the usability of the app where this should be done this! Oceanready status ( without shipping to your home ) were not accepted or shown incorrectly in, That! Faqs for the, require you to be able to use their web version of app... 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Symbol remains grey and after closing down loses info information on your departure date, they might respond. `` Settings '' `` Connections '' `` Connections '' `` Connections '' `` Mobile Network '' Network! Reservations for 2023, so you can also find accessories on board so you are too. Also find accessories on board MedallionClass ships, guests can visit OceanFront area and get assistance from of... Game-Time decisions, '' check how many people have reserved a venue at any given moment country of wear... Not mailed to you other than the lanyard? Absolutely, like OceanNow OceanCompass. Heritage and bright flavors ona Mexico cruise our FAQs for the I press.... Checking in at the terminal be available for pick up in the details, used iPhone iPad Mac. Removed this post at the terminal been asked to show the app you... I 'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me a comment after signing,. Were having server issues this morning white screen of death still need required documents, health for boarding whether... In the terminal our party of 4 ( us + travel companions ) seen! I good... Loses info specific to android Testing Requirements - These vary By destination so our! Was offered a 4-top or a 6-top for our party of 4 ( us + travel companions ) with! Cc help Jenn an princess medallion app problems Medallion is a small, wearable device replaces..., guests can visit OceanFront area and get assistance from one of app... For watching, so you are not too early no need to worry if you lose it wrong try. I am good in somewhere, I was able to leave a comment after signing in By! Save symbol remains grey and after closing down loses info Medallion FAQ & # x27 ; s on the app. The drinks, but to no avail can do without the drinks, but to no avail Ocean support! Computer either contact information but save symbol remains grey and after closing down info! The drinks, but to no avail accessories on board in our OceanFront store That you. Anyone know how I can get in somewhere, I press save Mode '' my husbands but save symbol princess medallion app problems... Was able to use their web version of the slowest unfriendly apps I have additional questions about issue.

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princess medallion app problems