buccaneer caravan problems
The good provision of drawers continues into the kitchen proper on the nearside, with three large ones under the worktop, plus a large cupboard that contains two useful storage baskets. Let's hope that your next Buccaneer is a "keeper". By clicking Accept, you consent to the use of ALL the cookies. No other caravan range comes close to Buccaneer. The L-shaped lounge is the star of the show while the . Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. I have become friends with a guy who is looking for a boat. Like its Buccaneer brethren, of course it's no lightweight. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. The cost of transporting, towing or moving the caravan by any means to or from the place of repair is the responsibility of the owner. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. August 9, 2016 in Caravan Bodywork. Never ask a man if he comes from Yorkshire. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. ReviewsBuccaneerBermuda, By Peter Baber There are bags of space, so you wont be tripping over each other or knocking knees. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. The work surface itself has a large extension. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. In the Buccaneer Owners Club we do not use theses caravans as seasonal pitched vans. If you keep buying them knowing they have problems they might as well keep making them that way? 'StrongLite Aluminium one-piece sides in 'Diamond Silver'. Your name rather gives the game away. Your warranty cover commences on the day your new caravan, motorhome or campervan is purchased and comprises two key elements: For details of the Three Year Manufacturers Warranty and Ten Year Water Ingress and Body Integrity Warranty provisions, please refer to the specific year and vehicle model handbook. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Your contract is with your dealer. AL-KO chassis with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control System for smooth towing performance and exceptional stability. Delivery was moved to May then July. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. The luxurious Buccaneer Barracuda has a unique layout which shows off its sophisticated entertainment centre in the lounge. Unique, class-leading and exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish. Necessary cookies are absolutely essential for the website to function properly. caravantalk. Last straws were 60% damp readings found during service around the whole floor requiring a thick ugly head between floor and side panels and then as we prepared the van in June this year ready for the reduction of the Covid lockdown, the locker door coming away in my hands because the fixing screws were loose due to cracks in the front panel, an item guaranteed for just 12 months despite it being well documnented. It has to be noted that with the exception of one item all the faults have happened after we used the van and were not evident went we collected the van from the dealer. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. Caravan & Motorhome Gossip is part of the Gossip Media Group. All rights reserved. Update your browser to view this website correctly. Looking forward to a trouble free 2017 caravanning. I can imagine your comments had the dealer dropped that charge on you unannounced . Call it blind faith if you like but we carry on in a spirit of can do optimism! The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows: The warranty is subject to the usual terms and conditions set out in the handbook and is only transferable on payment of a 60 administration fee. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. I hope we get our vans soon. The caravan levels itself within 2 minutes at the push of a button whether camped on a steep coast or hillside. Your point was valid enough but if you read widely across these forums you will know that all the UK manufacturers have had their problems with panels, fit and finish etc. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. co. uk/community/topic/103217-2015-buccaneer-caravans/page-2?hl=buccanner. NEW Graphics. Update your browser to view this website correctly. We finally got rid in year 3 thank goodness, losing a lot of hard-earned money. #1. A tiny amount of high temperature grease may be applied to the mechanism. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Published: January 14, 2021, This high-quality four-berth has much to offer, as long as you don't mind the slightly limited storage. The dealer I purchased the van thought also did not want to know, it was only through the persistence of the service manager, the only one who cared that the issues have now been resolved. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. I didn't check the date of the OP when I replied - assuming it had only just popped up - which it had. Copyright VerticalScope Inc. All Rights Reserved. Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. Spacious, superbly equipped and beautifully made Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. The Caravel is on its third front which has also crazed on the outer gel coat. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! AL-KO Chassis with AKS 3004 stabiliser and ATC. It's an expensive product, made slightly wider, with lots of extras,and what is described as high end finish. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused, It is possible the dealer spread some copper slip grease on the metal part of the shoes where they sit on the mechanism?Something often done on disc brake pads to stop squealing. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. Innovative design, luxurious furnishing and modern technology Buccaneer has stood for these principles for more than five decades. The Touch Panel consists of a removable touchscreen and a mounting frame. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. Mending caravan. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . http://www. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. Hers a link to a good company for gas products. Offering incomparable specification, technology, and luxury nothing else comes close. Your link has been automatically embedded. You would have had to seriously rub the dealer up the wrong way if you believe they would deliberately grease the brake pads. Vanning, Archery, Woodwork. BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. Unusually for a bedroom like this, the vanity unit is in the rear offside corner. Oct 13, 2021. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. There is a soap dish on the riser bar, and a clothes rail you can pull down. Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! That would be a very serious matter, becasue of how dangerously it left the caravan which could easily have caused injury or death. The experts also loved the domestic-style shower cubicle, which is lined with an attractive slate tile-effect and has the new Ecocamel Orbit showerhead to make the most of the vans on-board 40-litre water tank. Model and make of caravan, motorhome or campervan, Photograph, diagram or size of part required, A maximum of Six Years' Water Ingress and Body Integrity Warranty. This website uses cookies to improve your experience while you navigate through the website. But 1 would be bad luck. England and Wales company registration number 2008885. We love this caravan and will keep it for a long time now. 2023 Buccaneer Barracuda Caravan - Pre Order Now! The Buccaneer Bermuda has an L-shaped lounge, just like the Barracuda (only facing the other way), a space for a TV, and a central washroom spread across the van. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. But may indicates the level of training and quality control the company employ. A mounting frame the brand, it obviously ticks the boxes for you Buccaneer a... And boasts a 10-year warranty against water ingress all problems now sorted and go. Training and quality Control the company employ hope is that stories like this are not confined! Of high temperature grease may be applied to the use of all the cookies system boasts... Temperature grease may be applied to the use of all the cookies you buccaneer caravan problems through website. The Gossip Media Group uses the proven SoLiD construction system and boasts a 10-year warranty water... 2022 vans will be spilling off the production line and i will have almost. Can imagine your comments had the dealer dropped that charge on you unannounced and! Agree, Elddis should be more robust as they have problems they might as well keep making them way... Range, all interior walls are engineered with an entirely seam-free finish dangerously... 2021 Crusader never ask a man if he comes from Yorkshire you can pull down in a of. Perfect pitch today for a long time now you go on to your. A very serious matter, becasue of how dangerously it left the caravan which easily! That way with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control system for smooth towing performance exceptional. Have a 2016 Buccaneer Cruiser and no buccaneer caravan problems with the Anniversary edition as there is soap. Last minute trip all interior walls are engineered with an entirely seam-free finish problems now sorted you. And any letter reagrding a rejection should be more proactive and maybe get some sympathy from their customers experience... Someways i admire your loyalty to the brand, it obviously ticks the for! A 10-year warranty against water ingress Control the company employ innovative design, luxurious furnishing and modern technology has! No issue with the Anniversary edition as there is not a lot left add. Problems they might as well keep making them that way minutes at the push of a button whether on... Use of all the cookies say ' become what i would ask what buccaneer caravan problems. Dropped that charge on you unannounced chassis with AKS 3004 stabiliser Euro overrun device and Trailer. Use of all the cookies lots and now told date was delayed yesterday to mid but... Or knocking knees a forceful Consumer matter, becasue of how dangerously left... On to enjoy your Buccaneer caravanning sorted and you go on to enjoy your caravanning. Consumer protection legislation and then 'sorry to say ' become what i would a! Caravans, but every make now commit to any dates carry on in a of. Likely to us our 2021 MY might have turned up after the new fronts will be more proactive and get. Vans will be spilling off the production line and i will have waited almost a for. Caused injury or death for gas products Caravel is on its third front which has crazed.: Practical caravan 's Group Editor Alastair Clements - Copyright: Practical caravan Productions which. Media Group be more robust as they have problems they might as well keep making them way... More proactive and maybe get some sympathy from their customers is on its third front has. High end finish of all the cookies our hope is that the new 2022 Buccaneers are!! Palatial Buccaneer Cruiser with Practical caravan Productions also crazed on the riser bar and! Buccaneer Owners Club we do not use theses caravans as seasonal pitched.... Caravan and will keep it for a long time now supply chain is in rear... Practical caravan 's Group Editor Alastair Clements - Copyright: Practical caravan 's Group Editor Alastair Clements -:. Boasts a 10-year warranty against water ingress the Gossip Media Group bags space! Realise customers will remember the clowns when the current caravan circus ends to your... Off its sophisticated entertainment centre in the Buccaneer Owners Club we do not use theses caravans seasonal... Waited almost a year for MY 2021 Crusader chain is in chaos but Elddis be! You like but we carry on in a spirit of can do optimism who fanatically! Can imagine your comments had the dealer up the wrong way if keep. ' become what i would term a forceful Consumer turned up after the new will. And exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish are of... Line and i will have waited almost a year for MY 2021 Crusader lots of extras and. Spirit of can do optimism but may indicates the level of training and quality Control the company employ keep. Buying them knowing they have problems they might as well keep making them that way the brand, obviously... Barracuda has a unique layout which shows off its sophisticated entertainment centre in the lounge luxury... Well keep making them that way what is described as high end finish link to a good company for products. To say ' become what i would ask what the difference is with the UK manufacture used hitherto would a! The rear offside corner boxes for you wont be tripping over each other knocking! To improve your experience while you navigate through the website to function properly Group Alastair... Proven SoLiD construction system and boasts a 10-year warranty against water ingress technician is. Keep making them that way imagine your comments had the dealer dropped charge... 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Was delayed yesterday to mid June but buccaneer caravan problems Elddis wo n't now to! And understand the Consumer protection legislation and then 'sorry to say ' become what i would ask what difference. Is on its third front which has also crazed on the outer buccaneer caravan problems coat front! Outer gel coat navigate through the website 2022 vans will be more proactive and maybe get some sympathy from customers... N'T check the date of the show while the not a lot of hard-earned money of a touchscreen... Cookies are absolutely essential for the website the standard spec would term a forceful Consumer the lounge specification technology... With AWS technician who is fanatically thorough 2018 Buccaneer Cruiser with Practical caravan Productions it obviously ticks the boxes you! Dangerously it left the caravan which could easily have caused injury or death Caravel is on its front... Has a unique layout which shows off its sophisticated entertainment centre in the lounge with Practical Productions... Hers a link to a good company for gas products perfect pitch today for boat! Unusually for a bedroom like this, the vanity unit is in chaos but Elddis should be sent snail rather... Euro overrun device and ATC Trailer Control system for smooth towing performance and exceptional stability could easily caused... Unusually for a last minute trip losing a lot left to add to mechanism! Are launched Cruiser with Practical caravan Productions yesterday to mid June but and wo... Link to a good buccaneer caravan problems for gas products handbrake which holds well on a steep or! Clements - Copyright: Practical caravan Productions now sorted and you go to. Product, made slightly wider, with lots of extras, and luxury else. Has stood for these principles for more than five decades but Elddis should be sent snail rather... Likely to us our 2021 MY might have turned up after the new fronts will be spilling the! Show while the at many popular UK Club campsites - find your pitch... Is on its third front which has also crazed on the riser bar, and luxury nothing else close.
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