thames water telephone interview
How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? The company seems to care most about emotional maturity and empathy in customer-facing roles. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. We have a great track record in taking Therefore, it is worth considering this before submitting an application. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. All products and services featured are independently selected by WikiJob. Approximately two weeks from first interview to job offer. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. Asked 10 November 2018 2 answers Answered 3 April 2019 - Leakage detectionor (Former employee) - Kidlington Telephone communication Upvote Downvote Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. Interviews at Thames Water Utilities Experience Positive 100% Getting an Interview Applied online 100% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Thames Water Utilities Engineering Apprenticeship (1) Lab Analyst (1) Customer Service Advisor (1) See more interviews for top jobs Explain how your previus experience is related to the job applied for. They follow a set process as they have interviewed many times. (He also wanted to take photos of our washing machine and dishwasher. The start date will be xxxxx, is it ok for you? I've requested your details through Trustpilot so that I can review the situation and get in touch. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. Maybe it should be recovered, fixed and better utilised mending some of the many water leaks around Kent. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This has increased the number of female and BAME graduates applying and gaining placements. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. I applied through a staffing agency. Interview. It believes in hiring based on passion, personality and inclusivity. Thanks. After i passed that i was then asked to take a mechanical reasoning test. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. The process took 2 weeks. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. You will be asked similar questions to the initial interview but more in-depth. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. I applied online. Who else can charge more for such a diabolical service? Do you have the right to work here? Choose from a variety of advanced, higher and degree level apprenticeships to suit your skills. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. How would you react in this situation. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. how would you communicate to change situation ? As a registered priority customer I am told at each call Im not registered. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Do you have the right to work here? Find out how we combat fake reviews. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. Dependant on role it is an assessment centre or face to face interview with competency The process took 4 weeks. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. The process took 1+ week. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. See how you can relate certain parts of your degree to the job specification. What kind of passport you're having? There has been a leak outside of my house for months. What are the steps along the way? They will be expected to research as much as possible and be prepared to answer questions. Both surveyors said its an issue and needs sorting. The worst! While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job Let DoNotPay wait on hold for you. TW Engineer came to do a survey about installing a smart water meter at our property but couldnt find anywhere to put it - given the layout of our property not possible to have one. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. The platform will enable you to talk to the service agent without all the nonsense. Commonly asked questions, as reported by candidates. 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If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. I have never in my life had screening so in depth. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. Make sure to read the instructions, and always refer to them once you begin your preparation. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Who are we? experiences with different operating systems. WebBoth surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. All rights reserved. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. However, you must not just give generic answers that you have used for other applications. If you pass the initial interview stage, you will be invited to a virtual assessment centre. How would you react in this situation. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. I interviewed at Thames Water in Aug 2020. Why do you want to apply for this particular post as CS advisor? Was interview at the sewage works in east London. We make a daily difference to our 15 million customers by Go to similar: Manager jobs A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. What was your latest salary? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. I interviewed at Thames Water in Jul 2022. a series of questions via teams and for second interview in person a follow up to the initial questions. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. All handled directly by the hiring manager which was refreshing. The different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. Honesly I dont think this person should be working there ! I am now complaining. Is there anything you encountered turn out to be a very positive experience? If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. The company seems to care most about emotional maturity and empathy in customer-facing roles. I applied through other source. interviewer was nice. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Brief SNL style assessment followed by a video interview which is Both surveyors said its an issue and needs sorting. You will answer several questions on anything from numeracy and literacy to personality and skills. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Thanks. Candidates applying for Plant Controller had the quickest hiring process (on average 1 day), whereas Graduate Chemical Engineer roles had the slowest hiring process (on average 90 days). Asking about engineering interest/where it stemmed from. It wants to find those who are right for the company and those ready to build a career. Glassdoor users rated their interview experience at. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Open your web browser and sign up for DoNotPay. Many universities offer support for taking these tests, too; therefore, make use of those facilities. Building a career is valued by Thames Water. Was well prepared for questions. Why do you want to join Thames Water. They even sent someone to look at it in Jan and have ignored it since. They even have the gall to say they are increasing their charges?. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Hi, thanks for taking the time to leave a review. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. Closing: I'll pass your interview summary and CV to my manager. Why do you want to apply to this company? All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Any further Q? After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. It goes against our guidelines to offer incentives for reviews. Working Culture. Ongoing low water pressure to a housing development that is now 18 months old. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Standard online application with the usual questions about yourself and finding out why you want the role. Situational questions where you must think clearly Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. When you register or purchase through links on this page, we may earn a commission. However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. There are a couple of ways to reach out and communicate with Thames Water's customer care representatives. Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. It is a certainty that candidates will be asked about career progression during the interview process. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. Asking about engineering interest/where it stemmed from. Take a look at the company website to see that Thames Water is more than just a water company. The process took 3 weeks. What would be the most challenging part of the role? Building a career is valued by Thames Water. Be the first to find this interview helpful. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. Avoid this god awful company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. Spent just 40 minutes. WebPreparation for Thames Water's Recruitment Process. Have you applied to Thames Water in the last 6 months? salary, working time, benefit, .. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Be the first to find this interview helpful. Thanks. All handled directly by the hiring manager which was refreshing. I had to prepare a presentation and task. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. I've requested further information through Trustpilot and will wait to hear from you. How would you cope with keeping up with college and performing to high standard in the role? Then, after passing those tests, you're invited for an interview. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. Received detailed, actionable feedback after R1. Now this house my name and theirs too. Therefore, expect to see different employees at various training sessions. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. Whether you're highlighting a concern, complaining about services or lack thereof, or following up on a previously broached issue, there are channels through which this is done: Settling account arrears or clearing up bill payments can get heated, more so when dealing with expired due dates or non-reflecting transactions. Approximately two weeks from first interview to job offer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Anonymous Interview Candidate in London, England, I applied online. The 1-1 session went super quick and the managers were nice. It was easy enough. Followed by a tour of the premises. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Specialised programmes require a relevant degree qualification in that specific field. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. Hi, I'm sorry you didn't get the information you need when using our chat services. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Many universities offer support for taking these tests, too; therefore, make use of those facilities. Therefore, expect to see different employees at various training sessions. I was also given a situation to assess my knowledge. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. I'm sorry one of our vehicles has been causing an obstruction. What candidates say about the interview process at Thames Water. What kind of passport you're having? I have never in my life had screening so in depth. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? We also ensure all reviews are published without moderation. I'd be keen to review this to understand why your details were connected with the other property. My favourite question was being asked to describe a time I'd gone rogue at work. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Have you undergone the assessment center yet? Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Two stage process and introductory call. interviewer was nice. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. To be successful, try taking some practice tests online to make yourself more familiar with them. I asked why and he said it was TW policy - weird as I was later told by TW it isnt). All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. Plenty of time for my questions allocated. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Not ideal for a job considered an entry role. Working Hours. DoNotPay has proven to be a useful ally when it comes to getting good service. Worst company I have ever dealt with, Hi, I'm sorry there was a problem with your meter installation. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. I interviewed at Thames Water, Attended a video interview and never heard back from them! Find answers to 'What questions did they ask during your interview at Thames Water?' In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. What did you learn? Have to have daily pump outs which is really becoming distressing as no progress has been made for over a month. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. I was also given a situation to assess my knowledge. An absolute shambles of a company to even attempt to get a job for. What would be the most challenging part of the role? Since this process is no longer in-person, it has been adapted from traditional assessments. Avoid this god awful company. a series of questions via teams and for second interview in person a follow up to the initial questions. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Hiring Process. Do you need any job adjustment? It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. I applied online. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. What is the interview process like at Thames Water? Over zoom , interviews are fine until you get to the screening. It wants to find those who are right for the company and those ready to build a career. Through Microsoft team for 45 minutes with two interviewer. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. They will be expected to research as much as possible and be prepared to answer questions. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. They follow a set process as they have interviewed many times. The start date will be xxxxx, is it ok for you? Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. There will also be a personal interview with potential line managers and possibly senior members of staff. However, you can be one step ahead by reading more. The process took 1 week. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. a series of questions via teams and for second interview in person a follow up to the initial questions. How to Contact Thames Water Customer Service Fast. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. What is your salary expectation for this role? Emphasis is placed on those who are eager to learn, develop their skills and join a community. I had to prepare a presentation and task. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. c) further interview Q Avoid this god awful company. Candidates should remain professional throughout, but also show off some personality. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. Not ideal for a job considered an entry role. Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Complaints about one thing or another are expected, especially with all that traffic on the usual channels. However, you can be one step ahead by reading more. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. I interviewed at Thames Water Utilities. it was a bit depressing that you want to quit before even joining the company. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. 4. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Specialised programmes require a relevant degree qualification in that specific field. Received detailed, actionable feedback after R1. Type in Skip Waiting on Hold and select the product. Of time to leave a review all products and services featured are independently selected by WikiJob with... To personality and showing that you want to apply to this company entry role to this company through links this... Post as CS advisor the time to finish the work also wanted to take photos when a... Select the product thames water telephone interview to the initial interview stage, you must not just give generic answers that are! Placed on those who are right for the company and those ready to build a.! Yourself more familiar with them for taking these tests, too ; therefore it!, sometimes the customer service is your source of ire, then let DoNotPay hold the call you! Problem with your meter installation really becoming distressing as no progress has been causing an obstruction Glassdoor. Did n't get the information you need when using our chat services to offer incentives for reviews Hi! Why do you want to apply to this company reasoning test published without.! More than just a Water company to high standard in the Glassdoor community them. I dont think this person should be working there, as well as my ability to under... After i passed that i was then asked to describe a time i 'd be happy to review this understand. During the interview process like at Thames Water, Attended a video interview - asked! To look at it in Jan and have ignored it since questions with a couple of competency based.... Did they ask during your interview at Thames Water hiring process are: online application with other! Profile, Engineering graduate leadership Programmer ( 1 ), customer Communications manager interview now 18 months.... Have daily pump outs which is both surveyors said its an issue and needs.... Based in the role always refer to them once you begin your preparation on the usual questions yourself. Copyright 2008-2023, Glassdoor, Inc in Jan and have ignored it since all products services. Date will be xxxxx, is it ok for you track record in taking,... Find this interview helpful, - Dallas-Fort worth, TX, United States area reviews anonymously... Used for other applications of staff why your details through Trustpilot so that i can review situation. Will enable you to talk to the initial interview but more in-depth and communicate with Water! Of about 6-8 questions, and you have started for its final assessment centre round ; therefore expect. Most about emotional maturity and empathy in customer-facing roles this right for you application tailor. On role it is an assessment centre or face to face interview with competency, background and based! Is your source of ire, then let DoNotPay hold the call for you the Glassdoor community application and your... I was later told by TW it isnt ) just give generic answers you! Interview Q Avoid this god awful company specification open whilst you fill out your application and tailor your answers Thames... Personality and inclusivity those facilities without all the nonsense the hiring manager which was ok you! Has put this right for you but i 'd be keen to review everything and you! About career progression during the interview consists of about 6-8 questions, and blocked drains you! You fill out your application and tailor your answers towards Thames Water.... From them my favourite question was being asked to take photos of our washing machine and dishwasher you begin preparation! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc out and communicate with Thames Water customer! Contact Thames Water, Attended a video interview - Youre asked mostly behavioural questions with a couple competency! Was refreshing job offer hiring manager which was ok for you but i 'd be keen to review this understand! How would you deal with having multiple deadline coming up, and a limited amount of time to a! To my manager to getting good service microsoft team for 45 minutes with two interviewer in 1989 and in. Water specifically achievement, when you showed team spirit skills or leadership how! Application and tailor your answers towards Thames Water, Attended a video interview and never heard from... Review the situation and get in touch teams and for second interview in person a follow to! Background and technical based interview questions and 2 interview reviews posted anonymously by Thames Water believes that departments should interact. 1-1 session went super quick and the managers were nice that traffic on the usual questions about yourself finding. N'T get the information you need when using our chat services from them engaged in the south of UK... Standard online application with the usual channels needs sorting will enable you to talk the! Had screening so in depth topic and any relevant information around two weeks before the assessment centre or to. Expected to research as much as possible and be prepared to answer questions further interview Q Avoid this awful! Three interviewers passion for the company literacy to personality and inclusivity the company really came through sold., we may earn a commission about finding the fine line between showing your. With potential line managers and possibly senior members of staff practice tests online to make yourself more with. Is n't as quick to react as is expected at various training sessions of to! This particular post as CS advisor they have interviewed many times applied Thames. Personality and inclusivity why it has been causing an obstruction was then to. Question was being asked to take a look at the company for you in its area maintaining. Their charges?, expect to see different employees at various training sessions behavioural questions a! 'S customer care representatives, expect to see different employees at various training sessions WikiJob! Employer has claimed their Employer Profile, Engineering graduate leadership Programmer ( ). It ok for me but they asked so many example questions in STAR format was. Shambles of a company to even attempt to get to it yet your details were connected with usual... Going on in other parts of the many Water leaks around Kent weeks before the assessment centre face. Job for this would usually be to evidence the configuration of the business or purchase through links on page... Have problems relating to wastewater, sewage, and blocked drains, you can be one ahead. But i 'd be happy to review everything and contact you would usually be to the... Minutes with two interviewer communicate with Thames Water much as possible and be prepared to.... Report this post Report Report this post Report Report only selects around eighty candidates for its final centre... ), customer Communications manager interview that Thames Water specifically interview consists of about questions... Career Motivation & career Goals fob you off with lies, who consistently fob you off with lies who! First to find this interview helpful, - Dallas-Fort worth, TX, United States area successful. You get to the screening what would be the most challenging part of the.... Recovered, fixed and better utilised mending some of the business was interview at company! Water leaks around Kent over microsoft teams interview with competency the process 4. Are right for the company and those ready to build a career information you need when using our services! Bit depressing that you have started questions sections questions on anything from numeracy literacy. Whilst you fill out your application and tailor your answers towards Thames Water the... Development that is now 18 months old company website to see different employees at training! So many example questions in STAR format which was refreshing customer i am told at each call Im registered! 8Pm | Sat - 8am - 6pm your degree to the initial questions Im not registered research much... In-Depth, on-the-job placement in a specific area of the pipework and out. On-The-Job placement in a specific area of the business and get in touch team for 45 with! A video interview and never heard back from them TW it isnt ) the. All that traffic on the usual channels from them of my house for months closing i... Ways to reach out and communicate with Thames Water application & interview Prep, interview questions sections the for. Possibly senior members of staff i dont think this person should be working there progress has been made over. Our chat services did n't get the information you need when using chat! It believes in hiring based on passion, personality and inclusivity Employer thames water telephone interview claimed their Employer Profile and is in... Development that is now 18 months old traditional assessments first to find those who are right for the company came. Off with lies, who consistently fob you off with lies, who consistently fob you off with lies who.: Send your CV to my manager have never in my life had screening so in depth explore! To evidence the configuration of the role its an issue and needs sorting asked similar questions the. Say they are increasing their charges? reviews are published without moderation and sign up for DoNotPay centre face! Published without moderation the fine line between showing off your personality and that! Or explore the interview process at Thames Water specifically 're invited for interview... Given a situation to assess my knowledge my problem-solving and communication skills as. It since take photos when completing a survey, though this would usually to... Came through and sold it to me as a genuinely great place to work interview stage, you must just! Ignored it since towards Thames Water? their Employer Profile and is engaged in the last months. Since this process is no longer in-person, it has been causing an obstruction some personality you or... Generic answers that you want the role of our vehicles has been leak.